Competence defines quality
With ISO 29990, an international standard for non-formal education and training was created for that particular business sector. The standard is applicable to all learning service providers, to include universities and personal teachers, as well as manufacturing industries offering in-house further training. Normative requirements specifically tailored to the area of learning services provide the basis for the assessment and certification to ISO 29990. Competency, however, is the key word when it comes to evaluating learning service providers (LSPs) - the key indicator for successful teaching as well as learning.
ISO 29990 is the first education standard to be given international applicability. This offers particular advantages to learning service providers working in various countries; they are now able to enjoy more transparency in and evaluation of their own activities. On another level, the uniform standard also allows for an international comparability in further training and education
The requirements of ISO 29990 for LSPs mainly comprise the identification of learning needs, the definition of objectives and scopes for the services offered, contents and learning processes, definition of means for support and monitoring of the learning process, ensuring the availability of and access to learning resources as well as the learning environment itself. Looking at the requirements, ISO 29990 can be combined very effectively with ISO 9001: 2008.
Product Sheet - ISO 29990